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Asiana Airlines, Inc. and Collinson International Ltd (collectively, "we") are committed to protecting and respecting your privacy. This Privacy Policy together with our Terms of Use, explains how we treat any personal data we collect and process when you use our website, services or products.
We only collect and process your personal data if:
We collect and process the personal data that you provide when interacting with us (e.g. via Single Sign On (SSO) integration, log-in integration, during your use of the website or by the data subject directly either online or via email (e.g. for customer service purposes or enquiries).
Such personal data includes the following:
We may use the personal data we collect and process about you in order to:
We will not share your personal data with anyone else unless you agree to this, or such sharing is necessary to fulfil our contract with you, or we are legally allowed or required to do so. Moreover, your personal data will only be shared with selected organisations which comply with our security procedures and policies.
Organisations we may share your personal data with include:
Some of those organisations may be based in a country outside the European Economic Area or where different data privacy laws apply. We will only transfer your personal data to that country if they ensure an adequate level of protection of your rights and freedoms, or you have given us your consent, or that transfer is subject to the European Commission’s model contracts for the transfer of personal data to third countries (i.e., the standard contractual clauses), pursuant to Decision 2004/915/EC and Decision 2010/87/EU as appropriate.
We will not sell your personal data to anyone.
Personal data collected and processed in accordance with this Privacy Policy is stored on secure servers located in the United Kingdom (primary servers) and United States, Hong Kong and Australia (replicas).
We handle your personal data in accordance with adequate and reasonable procedures and technologies in order to maintain and protect its security, availability, confidentiality and integrity, and prevent its unlawful or unauthorised processing, accidental loss or damage, from its collection until its destruction.
Where personal data is transmitted across the internet, it will be encrypted.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of your personal data, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We will only keep your personal data for as long as it is needed for the purposes for which it was collected and we will remove from our systems all personal data which is no longer required.
We will only retain your personal data for 36 months since your last used our services; and/or for a period longer than 36 months where we are required to do so, in order to meet a regulatory or legal obligation.
We use cookies on our website in order to improve your user experience by enabling our website to 'remember' you, either for the duration of your visit (using a 'session cookie') or for repeat visits (using a 'persistent cookie').
We may also use cookies to enable us to target our services or products based, for example, on your location and/or browsing habits.
Please click here to read our Cookie Policy which explains what we do and how you can alter your cookie settings.
You have the right at any time and free of charge to access your personal data in the following ways:
If you have questions about our Privacy Policy, the operation or configuration of the Asiana Club Shopping site, please contact us in the following ways:
Collinson International Ltd, Registered Office:
Cutlers Exchange
123 Houndsditch
London, EC3A 7BU UK
To exercise your rights, or if you wish to make a complaint about the use of your personal data, please contact the data controller, Asiana Airlines, Inc., in the following ways:
aadpo@flyasiana.com
Our website may contain links to other websites. This Privacy Policy only applies to our website, services and products so when you link to other websites, you should read their own privacy policies.
We keep our Privacy Policy under regular review and we will make any new versions available on our website.
For more information on general Asiana Airlines, Inc. Privacy Policy and how Asiana Airlines, Inc. uses it, please refer here.